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Frequently Asked Questions

Bracelet sizes

All bracelets are measured on the internal circumference. All sizes are approximate due to each design. Please measure your wrist with a tape measure to see were each bracelet will sit.

What if I am not satisfied with Minerva Handmade Jewellery?

If in the unfortunate event you have any issues with your jewellery please contact Minerva via email. We will endeavor to resolve any issues within 24 hours.

All returns, buyer pays for postage on unworn bracelets within 14 days. To return please contact us with your name and order number and we will be in touch.

Caring for your gemstone jewellery

Try to keep your gemstone jewellery away from chemicals, especially chlorine. If it does come into contact with chemicals, rinse in water immediately. Bathe and apply any lotions or perfumes before you put your jewellery on.

Delivery

All orders will be posted first class Royal Mail within 2-3 days of your order being placed.
Postage cost is fixed at £2.50 no matter the amount you buy.
Your new handmade jewellery will arrive in a velvet gift bag

Gemstone disclaimer

Gemstones are natural materials and each gemstone is unique. Please note stone colours may vary slightly from piece to piece and from screen to screen.
All properties attributed to the gemstones are based on ancient folklore, beliefs and traditions.  The information for each gemstone are not intended to diagnose, treat or prevent any disease, or replace professional and medical advice.

How to wear your new bracelet

All our stretch bracelets are handmade using strong durable elastic. When putting on your bracelet just roll over the hand rather than stretching the bracelet on. Easy to put on, easy to wear and easy to remove

FAQ: FAQ
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